You won t get regular bills from us but we will send you a yearly statement.
Pay as you go electricity key.
With a credit meter you pay for energy used in the preceding month or quarter.
Energy is usually paid for by adding funds to a special key fob or smart card that is then inserted in to the meter.
You can collect a new one from your nearest payzone.
Prepayment meters allow you to use energy on a pay as you go basis and can be topped up with a key or card.
This is to make sure your supply doesn t stop.
Alternatively we can post you a new card or key within three working days.
You just need to take your electricity key or gas card to your nearest paypoint or post office branch.
The top ups work in a variety of different ways.
Don t worry if you ve lost your card or key think it might be stolen or if it isn t working.
To get your emergency credit just insert your key into the meter and it will transfer your 5 credit.
It s important to keep your gas and electricity meters topped up.
There are local payment points all over the uk generally in corner shops and off licences where you can buy credit to load onto your key and card to top up your meter.
Getting a new card or key for your meter.
Prepayment meters are usually used by lower income households or those that don t pass the credit check needed to pay for energy quarterly or monthly.
If you have not vended regularly over the summer months you may owe the meter for missed standing charges or missed weekly debt recovery amounts.
Edf energy prepayment meters help you to manage your energy use and control your spending.
Prepayment meters work a bit like a pay as you go mobile phone you have to top up with credit to get your gas and electricity.
Electricity meters and emergency credit.
At this point we can give you 5 emergency credit.
Prepayment meters supply energy on a pay as you go basis instead of paying by direct debit or on receipt of a bill.
Pay as you go i tried to top up my gas card for the first time after summer why is it not working.
Contact our pay as you go live chat agents to get a new one.
It helps you budget for your energy use by showing you how much you use every day.
You re given a token key or smartcard which you can top up with credit at local convenience stores or post offices displaying the paypoint or payzone sign.
When your electricity meter beeps it s a warning that you ve got less than 50p of credit left.
You re given a top up key for electricity and top up card for gas which are loaded with information about your property and energy tariff.